See
forour FAQ

Need information about the rooms & flats? The wellness area? Coffee shop? Health measures? The services of the Val d'Isère hotel, the answers to your questions are here!

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Wellness area

Can I get a refund if I cancel a booking?

Depending on the cancellation conditions of your booking, we invite you to contact us by email at the following address: info@hotel-valdisere.com

Can my booking be changed?

Your booking can be changed at any time. And if you have booked a non-cancellable, non-refundable fare, we will offer you a reschedule.

How can I cancel a reservation made via a reservation platform (Booking, Expedia,...)?

We invite you to contact the platform you used for your booking directly.

Le val d'isère café

Can I get a refund if I cancel a booking?

Depending on the cancellation conditions of your booking, we invite you to contact us by email at the following address: info@hotel-valdisere.com

Can my booking be changed?

Your booking can be changed at any time. And if you have booked a non-cancellable, non-refundable fare, we will offer you a reschedule.

How can I cancel a reservation made via a reservation platform (Booking, Expedia,...)?

We invite you to contact the platform you used for your booking directly.

COVID-19

Can I get a refund if I cancel a booking?

Depending on the cancellation conditions of your booking, we invite you to contact us by email at the following address: info@hotel-valdisere.com

Can my booking be changed?

Your booking can be changed at any time. And if you have booked a non-cancellable, non-refundable fare, we will offer you a reschedule.

How can I cancel a reservation made via a reservation platform (Booking, Expedia,...)?

We invite you to contact the platform you used for your booking directly.

ARRIVAL AND DEPARTURE

Can I get a refund if I cancel a booking?

Depending on the cancellation conditions of your booking, we invite you to contact us by email at the following address: info@hotel-valdisere.com

Can my booking be changed?

Your booking can be changed at any time. And if you have booked a non-cancellable, non-refundable fare, we will offer you a reschedule.

How can I cancel a reservation made via a reservation platform (Booking, Expedia,...)?

We invite you to contact the platform you used for your booking directly.

MANAGE YOUR RESERVATIONS

Can I get a refund if I cancel a booking?

Depending on the cancellation conditions of your booking, we invite you to contact us by email at the following address: info@hotel-valdisere.com

Can my booking be changed?

Your booking can be changed at any time. And if you have booked a non-cancellable, non-refundable fare, we will offer you a reschedule.

How can I cancel a reservation made via a reservation platform (Booking, Expedia,...)?

We invite you to contact the platform you used for your booking directly.

One more question?

Contact us

Contact us

Hotel le Val d'Isère

Place Jacques Mouflier
73150 Val d'Isère
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