See
forour FAQ

Need information about the rooms & flats? The wellness area? Coffee shop? Health measures? The services of the Val d'Isère hotel, the answers to your questions are here!

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Spa & Pool

Does the hotel have a swimming pool? Is it open to all? 

Yes, under a beautiful wooden frame, heated and welcoming. Ideal for relaxing after a day in the mountains.
The pool is only accessible to hotel and spa guests who book a treatment. 

What are the opening hours?

The SPA is open daily from 9:00 am to 8:00 pm. The pool is not supervised, so keep an eye on your kids.

What other equipment do you offer? 

Complete spa with various treatments and massages. Gym, yoga, sauna & steam room. 

The Restaurant

A terrace? 

Yes. And the most beautiful. 

How to reserve? 

Online directly or by calling the hotel. 

Open in summer? 

Every day except Tuesday, from June 15 to September 15. 

Arrival and departure

Can I get a refund if I cancel a booking?

Depending on the cancellation conditions of your booking, we invite you to contact us by email at the following address: info@hotel-valdisere.com

Can my booking be changed?

Your booking can be changed at any time. And if you have booked a non-cancellable, non-refundable fare, we will offer you a reschedule.

How can I cancel a reservation made via a reservation platform (Booking, Expedia,...)?

We invite you to contact the platform you used for your booking directly.

Manage your reservations

Can I get a refund if I cancel a booking?

Depending on the cancellation conditions of your booking, we invite you to contact us by email at the following address: info@hotel-valdisere.com

Can my booking be changed?

Your booking can be changed at any time. And if you have booked a non-cancellable, non-refundable fare, we will offer you a reschedule.

How can I cancel a reservation made via a reservation platform (Booking, Expedia,...)?

We invite you to contact the platform you used for your booking directly.

One more question?

Contact us

Contact us

Hotel le Val d'Isère

Place Jacques Mouflier
73150 Val d'Isère
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